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FAQ's

We offer a variety of cleaning services including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, carpet cleaning, window cleaning, and specialized services like post-construction cleaning or event cleanup. You can contact us to customize a cleaning plan based on your specific needs.
You can book an appointment by calling us directly, filling out a booking form on our website, or using our mobile app (if available). Once we receive your request, we’ll confirm the details and schedule a convenient time for your cleaning service.
While it is not necessary for you to be home, it is important to provide access to your home or office. If you are unavailable, you can arrange for a key to be left with a trusted person, or we can make other arrangements based on your preferences.
Yes, we prioritize your family’s health and safety. We use eco-friendly and non-toxic cleaning products. However, if you have specific concerns or preferences, please inform us, and we can adjust our products accordingly.
The cost of cleaning services depends on various factors such as the size of your property, the type of cleaning needed, and the frequency of service. We offer free quotes based on these factors. You can contact us for an estimate.
No, we bring all necessary cleaning supplies and equipment with us. If you have specific preferences for products or equipment, feel free to let us know in advance, and we can accommodate your requests.
To ensure efficient cleaning, please clear personal items or valuables from surfaces and floors. For specialized cleaning services (like carpet or window cleaning), please inform us ahead of time so we can prepare accordingly. Otherwise, we will handle everything else.
The length of time depends on the size of the area being cleaned and the type of service you’ve requested. For example, a regular cleaning of a small apartment may take around 2 hours, while a deep cleaning of a large home might take several hours. We can give you a more accurate estimate once we know the specifics.
Yes, we offer weekly, bi-weekly, or monthly recurring cleaning services. You can choose the frequency that fits your needs, and we’ll help you set up a consistent cleaning schedule.
Your satisfaction is our priority! If you’re not happy with the service, let us know within 24 hours, and we’ll send a cleaner to fix any issues at no additional cost. We strive to provide high-quality service every time.
Tipping is not required but is always appreciated if you feel that the service was exceptional. If you'd like to provide a tip, it is completely up to your discretion.
Absolutely! Many of our clients prefer to have their homes cleaned while they are at work or out of the house. We can arrange for the cleaning to take place when it’s most convenient for you.
Yes, we offer same-day and emergency cleaning services, depending on availability. Please contact us as early as possible to schedule an appointment, and we’ll do our best to accommodate your needs.
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